
The Service Inquiries application allows you to make an array of changes and requests, like modifying banking information, addresses, and more.
Benefits
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Available 24/7 |
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No waiting on the phone |
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Clear information minimizes errors |
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Efficient handling by the right sector |
How it works
- Go to the app on the Webi home page.

- Select the company associated with your request.
Request type/topic | Company name |
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Banking information | QC/Mtl or Toronto |
Address and personal information change | Toronto |
Income tax slip duplicate | Qc/Mtl or Toronto |
Death claim | Qc/Mtl or Toronto |
Financial values inquiry | Qc/Mtl or Toronto |
- Select the topic of your request and complete the required fields.
You can submit requests in the application, but it's not a tool for communicating with our teams. If we need more information about your request, we’ll contact you by email.
Use the Service Inquiries application to save time and effort so you can focus on what matters most: your clients!
Questions?
Contact Merchandising Technology at 1‑866‑668‑SPOC (7762), options 1, 2 or
mtsupport@dfs.ca