The MasterClass Series with Desjardins, which consists of interactive webinars led by insurance and financial planning professionals, is an opportunity to learn more, develop your skills and earn continuing education credits (CE credits).

By taking part in this webinar, you'll get to:

  • Add to your knowledge and connect with a community of advisors whose shared goal it is to provide tailored solutions to clients
  • Discuss the challenges currently impacting our industry and find out how Desjardins’ community of experts are addressing them
  • Discover how incorporating financial planning into your daily work can help strengthen your client relationships

Large case cover letters


Join this MasterClass to unlock the strategies behind successful cover letters. Learn how to craft documents that communicate key information, highlight client strengths and address underwriter concerns with confidence. While the focus will be on crafting letters for large cases, the techniques discussed can be applied across all cover letter scenarios.


During the webinar, we’ll:

  • Start with an introduction to highlight the importance of impactful cover letters and set the stage for clear, effective communication
  • Dive into the key components that underwriters expect in every case
  • Explore effective practices to anticipate and resolve common obstacles
  • Analyze a case study and practical example for actionable insights
  • End with a summary of key strategies to enhance your cover letter approach

Earn 1 CE credit* (pending accreditation):

This training allows you to obtain 1 CE credit from the following organizations:


  • Advocis (The Financial Advisors Association of Canada)
  • Alberta Insurance Council (AIC)
  • Chambre de la Sécurité Financière (CSF)
  • FP Canada
  • Insurance Council of Manitoba
  • Insurance Council of Saskatchewan
  • MFDA

To get the CE credit, you must attend at least 95% of the webinar and obtain a result of 70% or higher on the quiz.


Note: This training is pending approval by the organizations involved. Once accreditation has been obtained, you’ll receive an email and will be able to download your certificate.


Closed captioning: To ensure accessibility, closed captioning will be available in English and French.


Date: Tuesday, February 25, 2025


Time: 1 p.m. (ET)



Key speakers


Rados Popovic
Regional Sales Director


Raluca Murgelas
Senior Underwriter, Large and Complex Cases


Dana Ciobanu
Underwriter, Large and Complex Cases


Christopher Nolan
Relational Case Manager

Missed a vodcast?

No worries! These webinar will be recorded. Playback will be available.